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Shop Policies

 

 

Shop Policies
Returns and exchange details:

Any shippingscost paid for returning a beading kit must be paid by the buyer,I only accept packages in their origine state as you received it,used materials will not be refunded !
I will refund as soon i received the item.
There will be NO refund on patterns/tutorials once send !

Payment:

Payments must be made in advance.
You can pay through IDEAL, SofortBanking, Bancontact, CreditCard, paypal and PreTransfer


Shipping:
As soon as payment is confirmed and received, your order willbe shipped within 1 business day. For patterns: as soon as payment is confirmed and received your pattern will be send to your registered email within 24 hours, most of the time it will be much quicker but notice the time difference (CEST)


Additional policies and FAQs

Please note: it can take between 2-6 weeks for your order to arrive overseas and 10-28 days within the EU, because sometimes a package can slow down through customs, but most of the time it will be quicker
Any customs fee must be paid by the buyer!!

Please don`t: spread my patterns by putting them online, in pinterest,Facebook, share them with others or give workshops with it
However, you can sell your finished pieces as long it is not mass produce.

For any questions please feel free to contact me .



(Download the Terms and Conditions as a PDF document.)

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